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Complaint form

Are you disappointed with one of our products or items? We would like to make it up to you. Please give us the chance to find out why.

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What is the nature of your complaint?*

Please choose one of the following categories

Bottled goods

Giftbox

Promotional item

Which of the following products is the subject of your complaint?*

Which item from the gift box is the subject of your complaint?*

Which promotional item is the subject of your complaint?*

Please select the bottle size in question*

Please state the reason for your complaint regarding the product*

Other*

Please state the reason for your complaint regarding the gift pack*

Other*

Please state the reason for your complaint regarding the promotional item*

Other*

How many items are you claiming?*

Where was the item purchased?*

Please choose one of the following categories

Where did you purchase the item?

Website Address

Where did you purchase the item?

Retail name & Town/City

When was the item purchased?

Reason for feedback*

Please describe the problem in detail

If relevant regarding your issue, are you able to send us the item/product for further analysis?*

yes

no

Bottle identification number*

Please enter the bottle identification number here:

Where can I find the bottle identification number?

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Please provide a photo/image regarding the problem or defect

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Accepted file types: jpg, jpeg, png, Max. file size: 5 MB, Max. files: 2.

Personal information

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Phone Number

Email

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Mast-Jägermeister SE
Jägermeisterstraße 7-15
38302 Wolfenbüttel
Deutschland

Phone: +49 (0) 5331 81-0
Fax: +49 (0) 5331 81-456

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